Privacy Policy

Introduction

This is the privacy notice of Meeting Store. In this document, “we,” “our,” or “us” refer to Meeting Store.
Meeting Store is a trading name of 21st Century AV Ltd, company number 03700669, registered in England & Wales. Our registered office is at Unit 4 Thames Court, 2 Richfield Avenue, Reading, England, RG1 8EQ.

This privacy notice explains how we collect, use, store, and protect your personal data. It also outlines your privacy rights and how the law protects you. By accessing or using our website or services, you agree to this privacy notice.

We are committed to safeguarding your privacy and ensuring compliance with the UK GDPR and Data Protection Act 2018.

1. Data We Process

We may collect and process the following types of personal data:

1. Identity Data: Includes your name, title, date of birth, and other identifiers you provide.
2. Contact Data: Includes your billing address, delivery address, email address, and phone numbers.
3. Transaction Data: Includes details about payments made to and from you and details of products or services you’ve purchased.
4. Technical Data: Includes your IP address, browser type and version, operating system, and other technical information.
5. Profile Data: Includes your username, password, preferences, feedback, and survey responses.
6. Marketing Data: Includes your marketing preferences and interactions with our services.

We do not store financial data, such as bank account or card details.

2. Special Category Data

We do not collect special category data, such as information about your health, political opinions, or criminal convictions.

3. Lawful Basis for Processing

We process your personal data under the following legal bases:

– Contractual Obligation: When processing is necessary for a contract with you.
– Consent: When you explicitly consent to specific processing activities.
– Legitimate Interests: For purposes such as improving our services or responding to inquiries.
– Legal Obligation: When processing is necessary to comply with UK law.

4. Data Sharing

We do not sell your data. However, we may share it:

– With trusted service providers (e.g., payment processors or delivery services).
– When required by law (e.g., court orders or regulatory requirements).
– With third parties for marketing, but only if you’ve given explicit consent.

5. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences via your browser settings. For more information, refer to our Cookie Policy.

6. Data Transfers

We may transfer your data outside the UK or EU when necessary. Such transfers are safeguarded using UK-approved standard contractual clauses or other appropriate safeguards.

7. Retention of Data

We retain your data only for as long as necessary:

– To fulfill the purposes outlined in this policy.
– To comply with legal and tax requirements.
– To support or defend legal claims.

8. Your Rights

You have the right to:

– Access your data.
– Request corrections to inaccurate data.
– Request deletion of your data, subject to legal or contractual obligations.
– Withdraw consent for specific processing activities.
– Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

For requests, contact us at info@meetingstore.co.uk.

9. Security of Your Data

We implement robust measures, including Secure Sockets Layer (SSL) encryption, to protect your data.

10. Updates to This Policy

We may update this privacy notice periodically. The latest version will always be available on our website.

Last Updated: 29/12/2024